Auto-Warranty Scam Targets Seniors

If you are like most people, you’ve received countless illegal robocalls from people claiming that your car warranty is about to expire.

Beware! These are potential scams and are disguised to steal your personal and financial information.  The auto-warranty robocalls were the leading unwanted scam filed  by consumers with the Federal Communications Commission (FCC) in 2021.

According to the Federal Trade Commission (FTC), there is one call in particular where the caller identifies herself as Susie with the “Vehicle Service Department" in a recorded robocall. The scammers typically portray themselves as concerned representatives with car dealerships and manufacturers. The caller will claim that they've sent several several notices to your home saying your auto-warranty is expiring and you can extend it by pressing a number on your phone.

Instead of taking action with Susie, we highly recommend those famous words by ESPN's Lee Corso, "Not so fast, my friend." The FTC says Susie is attempting to sell you an extensive service contract that could cost several thousand dollars.

These slick telemarketers are very skilled at getting your information and on many occasions imply that they work for a company that you know and trust.  Don't give in to the scam artists.  Be vigilant and tell your friends about these auto-warranty scams.

If you purchase one of these contracts, you may find that it may not cover what you were told.  

To be on the safe side when you receive one of these calls:

  • Hang up-It is never a good idea to have any conversation when someone contacts you by an illegal robocall. Also, don't press any buttons.  Even if you press a button to opt out, by engaging with the robocall they will confirm you have a working number and will call again. Just hang up!
  • Never share personal information-Do not share any personal information like driver's license numbers, bank info, social security or credit card information.
  • Report the robocall-Immediately report it to the FTC and FTC's Do Not Call Registry 


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