New text message requirements are locking seniors out of the Social Security website

(KOMO) -- The Social Security Administration was ordered to increase its online security so it's adding a new layer of protection. But if you don't have a cell phone phone with text and agree to share your phone number, good luck viewing your account online.

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Starting this month anyone who wants to check their personal social security benefits online must provide a cell phone number that's able to receive text messages.

Each time you sign in to your my Social Security account , in addition to your user name and password, you'll need a third identifier- a one-time security code sent by text, which you must also enter to log in and view account details.

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